Our History

our history

Helping small and medium-sized businesses realize their full potential

Today all businesses rely on technology to some extent. When that technology fails, it costs businesses time, money and reputation. That’s why businesses are eager to invest in reliable technology and a trusted IT support company. In fact, the global market for managed services will grow from $107.17 billion in 2014 to $193.34 billion by 2019, according to Markets and Markets. North America is expected to see the most growth in terms of revenues generated.

Despite the amazing growth in the IT industry, the industry remains very fragmented. According to CompTIA, there are about 118,000 “independent computer repair” IT companies in the United States, and only about 12,000 managed IT service providers. The majority of these companies are independent IT providers who serve companies that employ between 1 to 10 people. While there are a handful of MSP’s that serve large companies, who employ 500+ people, Cinch IT franchise owners target clients who employ 10-100 people on average–the most under-served range.

Cinch IT was formed to support this under-served market. We have created a trusted national brand capable of delivering fast and friendly IT support, enterprise level security and professional consultation to help businesses leverage their technology.

Cinch IT Awards

Cinch IT becomes the Top Technology Franchise

Cinch IT, Inc. was established in 2004, strategically located in Worcester, Massachusetts so that we could easily support all of New England. Like so many I.T. companies we started as a one-man shop in a 10×10 office with no windows, but even then, the focus was on building great relationships with our clients. Over the years Cinch IT has been fortunate enough to see unbelievable growth. We have added some of the most brilliant mind in our industry to the team, we have expanded our Brand Nationally with accounts in over 34 states. We have been honored to have received numerous awards including being named one of the Top 501 Managed Service Providers Globally by Future Channels, Top 10 Industry CEO’s of 2018, Best in Business 2017 and 2018 and many more.

Cinch IT’s CEO Rick Porter realized there was an overwhelming demand by businesses for great IT support all across the United States and that the creation of a best in class IT Franchise would be the best way to serve these businesses. Since then Cinch IT has poured resources into developing the Cinch IT brand, investing heavily to create a world-class organization capable of supporting hundreds of franchise owners nationwide.

“The importance of technology to business success has never been greater. In most industries technology is the business driver. It determines your businesses efficiencies, your level of productivity, and ultimately your profitability.”, Rick says. “Our Franchise Owners are consulting and guiding business across the country and helping them realize their businesses full potential.”

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