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DECEMBER 20, 2021 // MOAB AND SAINT GEORGE, UT – Cinch I.T. is opening its first Utah location! Cinch I.T. provides remote and on-site computer support. The services offered include I.T. support plans, network security, backup/disaster recovery, cloud computing, cybersecurity software, tech consulting, and more. The brand will be bringing its enterprise-level I.T. services to Moab and Saint George, more commonly known as Utah’s “Tech Ridge,” as the new site opens in December.
The first Cinch I.T. Utah office opens when demand for I.T. services and cloud-computing solutions has skyrocketed as remote work continues. Samuel Crane and David Tatton will own and operate the new location. They will provide enterprise-level I.T. support to businesses across Southern Utah – at a fraction of the cost of an in-house I.T. department. By franchising with Cinch I.T., Crane and Tatton have the added advantage of deploying on-site technicians to businesses in their area.
“The training program that Cinch provided is better than any I.T. organization I’ve ever worked with,” said Crane. “They made the franchising process easy and straightforward. More than anything else, Cinch I.T. sets you up for success to run your own business.”
“Cinch I.T. gave us all the tools we need to serve businesses in our community,” added Tatton. “Unlike other I.T. providers, Cinch helped us train and hire on-site technicians to actually visit our clients in Tech Ridge. They’re more than just a call center.”
Cinch I.T.’s “Secret Sauce”
Cinch I.T. lost no customers when the pandemic started. This success is largely due to its “secret sauce” – a centralized support system that handles around 80-90% of the support calls and helps tickets. This system, called Cinch Central, provides franchisees and clients access to a support system of over 50 team members and I.T. technicians. This distinction gives Cinch I.T. of Moab and Saint George an edge over in-house I.T. technicians who are struggling to keep up with demand and the increase in help tickets. Cinch Central enables franchisees to focus on what matters most – growing their business.
“We are excited to be expanding our brand into the Mountain West states like Utah at a time when the demand for our I.T. and cloud-computing services is increasing,” said Rick Porter, President of Cinch I.T. and 2020 CRN Next-Gen Leader. “We saw our support calls triple as people shifted to remote work, so now is the perfect time to expand our reach and help even more businesses navigate their I.T. operations during the pandemic.”
Cinch I.T. of Moab and Saint George provides remote and on-site computer support. The location offers Cinch’s full suite of services, including I.T. support plans, network security, backup/disaster recovery, cloud computing, cybersecurity software, tech consulting, and more. The brand’s hands-on approach offers centralized client support, tech consulting, 24/7 network and hardware monitoring, hardware and software sales and distribution, and centralized billing so that each franchisee gears up for growth and success.
About Cinch I.T.
Since 2004, Cinch I.T. has provided customer-focused I.T. support for businesses of all sizes. As the country’s leading technology franchise, Cinch I.T. is known for its fast and friendly service. Also, Cinch’s franchising service consistently ranks as one of the fastest-growing franchises in business publications. The company has won awards in the Worcester Business Journal, Inc. 5000, and the Channel Co. CRN. To learn more, visit cinchit.com, or for more information about franchise opportunities, visit cinchfranchise.com.
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