September 4, 2019

While working as an Account Manager for Cinch I.T. of Worcester MA, Jay Small had a “light bulb” moment when he realized that he did not need to be a technician or an experienced IT professional to run a successful Cinch I.T. franchise. This was a revelation to Small, and it’s what gave him the idea to own a franchise himself.

Today, Small is a multi-unit franchise owner of the Woburn and Newton, Massachusetts territories. He and his team provide outsourced managed IT services targeted to small and medium-sized businesses. Small has already helped many businesses by taking care of all their IT needs so that they can focus on running their businesses. Cinch I.T. handles all of their technology needs for one easy-to-understand and predictable price.

Mr. Small was confident in his ability to grow his territory because he was already a proven sales professional in a variety of industries. Small recognized the massive potential in the technology industry and wanted to secure a foothold in a rapidly growing industry. Of course, going from being a Sales Professional to a Franchisee Owner wasn’t the easiest task for Small, but Cinch I.T.’s franchise program was there to ensure that Small had all the tools and training he would need to make the transition to business ownership. From training programs focused on business formation, accounting, marketing, business management and many more, Small was confident he had the resources available to overcome the challenges of business ownership. Having the Cinch I.T. “business in a box” franchise program helped Mr. Small thrive as a franchise owner.

Once open for business, Small began guiding his clients to make smart IT decisions that have either drove their revenue or managed their bottom-line. He mentioned that his lack of technical background has eliminated any use of tech jargon. Allowing him a unique opportunity to connect and communicate with his clients easily and to never talk “over their heads”.

Cinch I.T. Franchise opportunity allows for Small to focus on finding and developing client relationship while corporate handle 80-90% of all of the IT support for him. Small sees an opportunity to thrive in the industry and he intends to do just that.

To learn more contact Jay Small or the Woburn office at: https://cinchit.com/locations/woburn-ma  or call at 833-CINCHIT.


More about Cinch I.T.

Since 2004, Cinch I.T. has been providing customer-focused IT support for businesses of all sizes. Every element of our support is designed to provide not only the best IT solutions, but also the fastest and friendliest computer and network support in the industry! To learn more visit https://cinchit.com

Media Contact:

Jeremy Witts
Marketing Associate, Cinch I.T.