March 31, 2021 // ATLANTA, GA – Cinch I.T. is opening its first Georgia location! Cinch I.T. provides remote and on-site computer support. The services offered include I.T. support plans, network security, backup/disaster recovery, cloud computing, cybersecurity software, tech consulting, and more. The brand will be bringing its enterprise-level I.T. services to suburban Atlanta as the new site opens in early April.
The Cinch I.T. Atlanta office opens at a time when demand for I.T. services and cloud-computing solutions has skyrocketed as remote work continues. The new location will be owned and operated by Troy Cobb. He will provide enterprise-level I.T. support to Atlanta-area businesses of all sizes – at a fraction of the cost of an in-house I.T. department.
“I couldn’t have had a better experience with joining the Cinch I.T. team. I’m excited to help businesses in the Atlanta area return to business as usual as their remote workforce adapts to this new normal. There are so many challenges people continue to experience with remote work,” said Cobb.
Cinch I.T.’s “Secret Sauce”
Cinch I.T. lost no customers when the pandemic started thanks in part to its “secret sauce” – a centralized support system that handles around 80-90% of the support calls and helps tickets. This system, called Cinch Central, provides franchisees and clients access to a support system of over 40 team members and I.T. technicians, which gives Cinch I.T. an edge over in-house I.T. technicians who are struggling to keep up with demand and the increase in help tickets. Cinch Central enables franchisees to focus on what matters most – growing their business.
“We are excited to be expanding our brand into new states like Georgia at a time when the demand for our I.T. and cloud-computing services is increasing,” said Rick Porter, President of Cinch I.T. and 2020 CRN Next-Gen Leader. “We saw our support calls triple as people shifted to remote work, so now is the perfect time to expand our reach and help even more businesses navigate their I.T. operations during the pandemic.”
Cinch I.T. Atlanta provides remote and on-site computer support. The services offered include I.T. support plans, network security, backup/disaster recovery, cloud computing, cybersecurity software, tech consulting, and more. The brand’s hands-on approach offers centralized client support, tech consulting, 24/7 network and hardware monitoring, hardware and software sales and distribution, and centralized billing so that each franchisee gears up for growth and success.
About Cinch I.T.
Since 2004, Cinch I.T. has been providing customer-focused I.T. support for businesses of all sizes. As the country’s leading technology franchise, Cinch I.T. is known for its fast and friendly service. Also, Cinch’s franchising service consistently ranks as one of the fastest-growing franchises in business publications. The company has won awards in the Worcester Business Journal, Inc. 5000, the Channel Co. CRN, and more. To learn more, visit cinchit.com, or for more information about franchise opportunities, visit cinchfranchise.com.
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